Salesforce Administrator II

Job Title : Salesforce Administrator Experience : 3 – 5 years Location : Bengaluru / Coimbatore

Why This Role Exists

This role exists to own and optimize Salesforce platform configuration so that business processes scale reliably, securely, and without creating long-term technical debt.

This is a configuration-first role focused on platform governance and operational excellence, not custom development.

What You’ll Actually Do

• Design and maintain scalable Salesforce configurations across objects, fields, page layouts, and record types

• Manage and optimize profiles, permission sets, roles, and sharing rules

• Build and maintain Flows, validation rules, and approval processes with attention to performance and maintainability

• Evaluate business requirements and recommend configuration-first solutions

• Monitor and improve data quality, deduplication, and data hygiene practices

• Identify and prevent automation conflicts and performance issues

• Support release cycles for configuration changes and perform impact analysis

• Troubleshoot complex user and platform issues independently

• Maintain clear documentation of org configurations and changes

• Collaborate with developers where Apex or LWC is required

• Enforce security and governance best practices across the org

Requirements (Core)

• 3–5 years of hands-on Salesforce Administration experience

• Strong practical expertise in:

  • Custom objects, fields, and relationships

  • Page layouts and record types

  • Validation rules

  • Flow Builder (record-triggered and screen flows)

  • Permission sets, profiles, and sharing rules

• Solid understanding of:

  • Salesforce security and sharing model

  • Automation order of execution

  • Data management and data quality practices

• Proven ability to translate business requirements into scalable configurations

• Strong troubleshooting and root-cause analysis skills

• Experience supporting releases and change management

• Clear documentation and stakeholder communication ability

Good to Have

• Experience with Sales Cloud / Service Cloud

• Basic SOQL for data validation

• Awareness of Change Sets or Salesforce DX

• Experience working in environments with multiple integrations

• Salesforce Administrator Certification (ADM 201 or equivalent)

• Certification is a positive signal — real org experience matters more

What Strong Candidates Do Well

• Design clean, scalable configurations without over-complicating automation

• Maintain strong control over access, security, and data visibility

• Prevent automation conflicts through structured thinking

• Ensure high data quality and governance standards

• Troubleshoot issues with clear root-cause analysis

• Balance business needs with platform constraints effectively

What You’ll Get

• Ownership of Salesforce platform configuration and governance

• Opportunity to work on scalable, real-world business processes

• Exposure to cross-functional collaboration with developers and stakeholders

• Growth into deeper platform expertise and architecture-level thinking

Who This Role May Not Be the Best Fit For

• Those who build complex logic blindly in Flow without impact analysis

• Those who cannot clearly explain record access and sharing behavior

• Those who create automation conflicts in the org

• Those who treat every requirement as “just add a field”

• Those who escalate issues without structured investigation